Information we collect
Information you give us
When you fill out a form, start a live chat, or email us, we collect what you provide, such as:
- Your name
- Your email address
- Your X handle
- Your business name and details about the services you're interested in
- Anything else you choose to include in a message
Information collected automatically
When you visit our website, we and our service providers may collect basic technical information, such as your IP address, browser type, device type, pages viewed, and how you reached our site. We may use cookies and similar technologies for this.
Information from advertising platforms
When you submit a lead form on X, X shares the information you entered with us. X's own privacy policy governs how X handles your data on its platform.
How we use your information
We use your information to:
- Respond to your request and contact you, including within 24 hours of a form submission
- Prepare and send you a custom offer
- Provide, manage, and invoice our services if you become a client
- Send you updates about our services, which you can opt out of at any time
- Improve our website, services, and advertising
- Prevent fraud and comply with legal obligations
Your choices
- Marketing emails: Use the unsubscribe link in any marketing email, or email us to opt out.
- Access, correction, and deletion: You can ask us to tell you what personal information we hold about you, correct it, or delete it. Email us at the address below and we'll respond within a reasonable time.
- Cookies: You can block or delete cookies through your browser settings. Some parts of the website may not work properly without them.
Depending on where you live, you may have additional rights under local law. We will honor requests as required by applicable law.
How long we keep your information
We keep personal information only as long as needed for the purposes described above, and you can ask us to delete it at any time. Client information is kept for as long as needed to provide services and meet legal, tax, and accounting requirements.
Security
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we'll change the effective date at the top of this page. If the changes are significant, we'll take reasonable steps to let you know.
Contact us
If you have questions about this policy or want to make a privacy request, contact us at:
Assist
Email: support@workwithassist.com