When things go sideways, have a plan and a team ready.
Crisis communication planning before you need it — and on-call support when you do.
- Crisis plan & playbooks
- Stakeholder & message maps
- Holding statements
- On-call response support
Crises are won or lost in the first 24 hours
Most crises get worse not because of the original event, but because of how the company responded. A real plan — and steady hands — change the outcome.
What's included
A complete program — strategy through execution and reporting.
Risk mapping
The realistic scenarios most worth preparing for.
Playbooks
Step-by-step playbooks for each scenario, with owners and timing.
Holding statements
Pre-drafted statements ready to adapt in minutes, not hours.
Stakeholder maps
Who needs to hear what, in what order, through which channel.
Media training
Quick prep for the people likely to face press or customers.
On-call support
Experienced help on the line when something is actually unfolding.
How it works
A clear path from kickoff to ongoing results.
- 01
Discovery
We learn your goals, audience, brand, and constraints.
- 02
Plan & setup
A tailored plan with clear deliverables, timelines, and ownership.
- 03
Execution
Your dedicated support team produces the work, with you in the loop.
- 04
Iterate & scale
Ongoing improvements based on feedback and results.
Ready when you are.
Tell us what you need and your dedicated support team will take it from there — one conversation, and the rest is handled.
- Senior-level strategy and execution
- Quick turnarounds and easy revisions
- Month-to-month flexibility
- A dedicated support team that handles everything
Frequently asked questions
How quickly can we get started with crisis communications?+
Most engagements kick off within a few business days. Once we understand your goals, we'll share a clear plan and timeline before any work begins.
How do revisions and feedback work?+
Revisions are included as part of every engagement. Just share your feedback with your dedicated support team and they'll coordinate the right specialists to turn it around quickly — no back-and-forth on your end.
Is there a long-term contract?+
No long-term contracts. Engagements are month-to-month so you can scale up, scale down, or pause as your needs change.
Who will I be working with?+
You'll be assigned a dedicated support team from our professional staff. You describe what you need to them, and they take care of coordinating the right specialists behind the scenes — so you get expert work without managing anyone.
Will we own the work and accounts?+
Yes. You retain full ownership of all deliverables, files, and any platforms or accounts we work in on your behalf.
Let's get started.
Tell us what you're working on and a dedicated support team from our professional staff will be assigned to you — one conversation, and we handle the rest. No obligation.