Keep more of the customers you worked hard to win.
Lifecycle programs, win-back flows, and retention systems that lift repeat rate, expansion, and lifetime value.
What's included
- Retention diagnostic
- Lifecycle program design
- Win-back & reactivation flows
- Expansion playbooks
Retention is the cheapest growth you'll ever buy
Acquisition keeps getting more expensive. Even small retention gains compound into outsized revenue and dramatically better unit economics.
What's included
A complete program — strategy through execution and reporting.
Retention diagnostic
Where customers churn, when, and why — quantified.
Cohort analysis
Behavioral cohorts that reveal who actually retains and who doesn't.
Lifecycle program
Onboarding, engagement, and habit-forming touchpoints across email and in-product.
Win-back
Targeted reactivation flows for churned and at-risk customers.
Expansion
Upsell and cross-sell motions that feel helpful, not pushy.
Reporting
Retention, repeat rate, and LTV tracked over time.
How it works
A clear path from kickoff to ongoing results.
- 01
Discovery
We learn your goals, audience, brand, and constraints.
- 02
Plan & setup
A tailored plan with clear deliverables, timelines, and ownership.
- 03
Execution
Assist produces the work internally, with you in the loop.
- 04
Iterate & scale
Ongoing improvements based on feedback and results.
Ready when you are.
Tell us what you need and Assist will take it from there — one conversation, and the rest is handled.
- Senior-level strategy and execution
- Quick turnarounds and easy revisions
- Month-to-month flexibility
- One partner that handles everything
Frequently asked questions
How quickly can we get started with retention & ltv strategy?+
Most engagements kick off within a few business days. Once we understand your goals, we'll share a clear plan and timeline before any work begins.
How do revisions and feedback work?+
Revisions are included as part of every engagement. Just share your feedback with Assist and we'll turn it around quickly — no back-and-forth on your end.
Is there a long-term contract?+
No long-term contracts. Engagements are month-to-month so you can scale up, scale down, or pause as your needs change.
Who will I be working with?+
You work directly with Assist. You describe what you need, and we take care of everything behind the scenes — so you get expert work without managing anyone.
Will we own the work and accounts?+
Yes. You retain full ownership of all deliverables, files, and any platforms or accounts we work in on your behalf.